5.17 Managing VSCs

If you view a VSC on the View Device screen, you can launch the Manage VSC Access or Unlock VSC Temporary Access workflows to manage access to the VSCs. The Manage VSC Access workflow allows you to request, update, and cancel VSC locks; the Unlock VSC Temporary Access workflow allows you to provide time-limited VSC access.

For more information about using MyID Desktop and Self-Service App workflows from within the MyID Operator Client, see section 3.3.2, Launching MyID Desktop or Self-Service App workflows.

5.17.1 Requesting, updating, and canceling VSC locks

To request, update, or cancel a VSC lock:

1. Search for a device, and view its details.

   See section 5.1, Searching for a device.

   From the Device Type drop-down list, select Microsoft VSC.

   Alternatively, read the VSC from the current PC.

   See section 5.2, Reading a device.

   You can also view a device from any form that contains a link to the device.

   For example:

   • Click the item in the list on the DEVICES tab of the View Person form.
   • Click the link icon on the Device Serial Number field of the View Request form.

2. Click the Manage VSC Access option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   If the Manage VSC Access option does not appear, the device may not be suitable for reprovision; for example, it may not be a VSC.

   The Manage VSC Access workflow appears in a MyID Desktop window with the VSC already selected.

   See the Managing VSC access section in the Microsoft VSC Integration Guide.

5.17.2 Providing time-limited VSC access

To provide temporary access to a VSC:

1. Search for a device, and view its details.

   See section 5.1, Searching for a device.

   From the Device Type drop-down list, select Microsoft VSC.

   Alternatively, read the VSC from the current PC.

   See section 5.2, Reading a device.

   You can also view a device from any form that contains a link to the device.

   For example:

   • Click the item in the list on the DEVICES tab of the View Person form.
   • Click the link icon on the Device Serial Number field of the View Request form.

2. Click the Unlock VSC Temporary Access option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   If the Unlock VSC Temporary Access option does not appear, the device may not be suitable for reprovision; for example, it may not be a VSC.

   The Unlock VSC Temporary Access workflow appears in a MyID Desktop window with the VSC already selected.

   See the Providing time-limited VSC access section in the Microsoft VSC Integration Guide.